Customer Testimonials

Joe R. – Spring Grove, IL

"Chris was great. He only sold me what I needed, after talking with me about what I was looking for. He was very helpful and professional "

-- Joe R. – Spring Grove, IL
Cathy M. – Elgin, IL

"Showed up quickly and was very courteous and professional. Our old electric fence (by another company) could not be fixed, so he installed a new fence same day. Showed us how to train our puppy to the fence and left specific instructions on how to proceed with training. Also offered to return if we had any problems. Our only negative is that the collar he provided is too thin to support the weight of the receiver. We ended up buying another wider collar and "Jimmy-rigging" it to accommodate the receiver. "

-- Cathy M. – Elgin, IL
Sandy W. – Homer Glen, IL

"Showed up on time, called back within 20 mins. Stayed until the job was completely done and we were happy. Professional , prompted , courteous. Just a great experience!"

-- Sandy W. – Homer Glen, IL
Ed B. – Coal City, IL

"Dog Guard was the best choice we could have made !!! Chris was so informative on the training that went along with the fence and also gave us more training tips that have worked wonders with our 4 month old pitbull puppy. I also want to say their response to our call to install was same day and within a week our fence was installed. Thank you Dog Guard and Chris"

-- Ed B. – Coal City, IL
Judy G. – Somonauk, IL

"Very good with our dog in showing us how to train"

-- Judy G. – Somonauk, IL
JD E. – Wheaton, IL

"Dog Guard was FANTASTIC. I called the more common name brand, but was very underwhelmed with their service and timeliness. Dog Guard on the other hand went above and beyond, giving me an estimate and quick install date. Dog Guard was easy to work with, easy to communicate with and provided top-notch service in a very timely fashion."

-- JD E. – Wheaton, IL
Mary F. – Crest Hill, IL

"Very friendly and patient to work with. Chris spent time with both my 70-year old mother and her dog to help "train" them both on using the invisible fence."

-- Mary F. – Crest Hill, IL
Anonymous

"Great to deal with"

-- Anonymous
Joe H. – Western Springs, IL

"Myles showed up the day after we spoke and was right on time for appointment and fixed my problem within a half an hour. I have already recommended him to my neighbors"

-- Joe H. – Western Springs, IL
Rick D. – Antioch, IL

"I called Myles and was very impressed with not only his knowledge of the product, but with the fact that he pulled up a picture of my home and basically designed and priced the system on the phone. Mitch showed up to install and was obviously as knowledgeable about the product and its proper use, but also extremely helpful in teaching us how to train our dog. It was a pleasure to deal with such professionals that know their product, understand their customer needs, and understand pet behavior regarding adapting to the fence. I've used Invisible Fence and others before and have NEVER had such a quality and pleasurable experience as with Dog Guard of Illinois. Superior product. Superior customer service. Superior installation, set up, and training. Why ever consider anyone else??"

-- Rick D. – Antioch, IL
Janet L. – Batavia, IL

"Walked around the perimeter with me and was very detailed about the training and explaining the system."

-- Janet L. – Batavia, IL
Julia O. – Cary, IL

"It seemed expensive, but there aren't many companies doing this work, so I was happy to get it done."

-- Julia O. – Cary, IL
Darin H. – Gilberts, IL

"Mitch showed up on time, was very professional, explained what he was doing, looking for feedback on where we wanted the fence placed and provided his thoughts based upon his experience. The work was done in a timely fashion after which Mitch walked us through the system and how the training is done. I would definitely recommend him to other customers."

-- Darin H. – Gilberts, IL
John M. – Barrington, IL

"Great focus on customer service and value."

-- John M. – Barrington, IL
Brian V. – Batavia, IL

"Miles was early for appointment, completed the work quickly and was very helpful explaining everything."

-- Brian V. – Batavia, IL
Ginny S. – Mazon, IL

"We had a fence installed on 4 acres of land with a complicated pattern. Myles took our 6 month old boxer out to show her the flags and instruct me on how to train her, and within 15 minutes she knew that she did not want to go near the flags. This is before she every receive a correction. I followed the instructions and she learned easily where her boundaries were. She did very well with the fence and only got corrected when she would forget about it. We never worried about her going through the fence. Myles did an excellent job in installing the fence and it is a top of the line product."

-- Ginny S. – Mazon, IL
Cliff C. – South Elgin, IL

"Myles and Mitch were on point and intune with my needs."

-- Cliff C. – South Elgin, IL
Anonymous

"Repair of wire break in electronic fence. He fixed the problem quickly and was very helpful."

-- Anonymous
Chris A.

"Professional service and quality product. They care about keeping your dog safe."

-- Chris A.
Anthony D.

"Chris owner and operator of dog guard is amazing! He makes the whole process Of getting a electric fence easy! My mother-in-law was very uneasy about this idea for our dogs and once she was able to talk to Chris all her worries were put to Rest, He is a kind caring and understanding person and will help with anything you need and takes the time to make sure you fully understand everything that is going on. We are just now in the beginning stages of training and we have had a few questions and he answers them promptly with no hesitation or attitude. You can tell he is truly in it for our furry friends! I Used invisible fence in the past but will use them no longer now that I have found Dog Guard!! Thank you Chris for the excellent experience for me and my family and especially for my furry family!"

-- Anthony D.
Nancy W.

"I called Chris for a second opinion. I’m so glad I did. He saved me a few hundred dollars. He was very professional, respectful, honest and upfront. It is very obvious that he loves what he does and also believes in giving the best customer service. I also appreciate that he regularly maintains his equipment because the first person I had come out said that my fence needed to be replaced because the signal was poor due to the cables. Chris assessed the situation with the same type of equipment and the signals were very strong. He fixed a couple of places in the fence and it was done. Thanks Chris!"

-- Nancy W.
Douglas B.

"Chris does a very good job of installation and training."

-- Douglas B.
Eric R.

"I highly recommend Dog Guard of Illinois. We had our Dog Guard system installed about 8 years ago, but recently needed help troubleshooting a problem. Chris was extremely helpful and continued to work with us until the problem was completely resolved. He was professional and courteous throughout the entire process."

-- Eric R.
Karie N. – Elgin, IL

"Quick professional service. Found the break and repaired it."

-- Karie N. – Elgin, IL
Anonymous

"Outstanding Service! I was impressed with the quick response to my inquiry and how fast they were able to install our fence. They were professional, friendly and punctual. I will definitely recommend them to my family and friends and keep them in mind for any future services needed."

-- Anonymous
Rhonda E. – Homer Glen, IL

"I was new to the electric fence and was so glad I had the opportunity to deal with Dog Guard. They explained everything to me and provided the training"

-- Rhonda E. – Homer Glen, IL
Melinda H. – Saint Charles, IL

"Very professional! "

-- Melinda H. – Saint Charles, IL
Anonymous

"A little more involvement with training than we thought."

-- Anonymous
Jeff S. – Carol Stream, IL

"They were able to change their appointment at the last minute to accommodate a change in my plans."

-- Jeff S. – Carol Stream, IL
Anonymous

"They were very honest."

-- Anonymous
Anne A. – Saint Charles, IL

"Miles provides outstanding customer service. He is professional and very technically competent. It was a real pleasure to do business with him and we would certainly recommend him to other customers!"

-- Anne A. – Saint Charles, IL
Dave W. – Huntley, IL

"The installer was very knowledgable and curious. Even accommodated me with a Saturday install. Cleaned up and work was done surprisingly fast!! Great work!!"

-- Dave W. – Huntley, IL
Anonymous

"The fence was installed per our needs and done neatly and professionally. Their training of our dog that day and the training schedule for us to continue is very detailed and helpful. So far she is responding to the training and all is going very well."

-- Anonymous
Anonymous

"Very good service and training. there was a follow-up call also to see how everything was going."

-- Anonymous
Anthony G. – Willow Springs, IL

"Fast and Friendly Service. I needed repair to my existing underground fence system. I called on Thursday afternoon and it was fixed the next day! On time for the appointment, quick to locate the problem and happy to explain the repair and options. Thanks for the great service."

-- Anthony G. – Willow Springs, IL
Tom – Morris, IL

"I live in the country alone and am totally blind. When I got my dog he was running everywhere. I was fearful of losing him. Then Dog Guard installed the underground fence. Ben has not left my yard since. He learned the system very quickly and has never tried to get out. I can’t describe the peace of mind I now have, knowing that whenever I let him out, he is right where he should be."

-- Tom – Morris, IL
Brenda – Braidwood, IL

"We live in the country with four dogs. Trying to keep them out of the road and in the yard was crazy. I was skeptical about an underground fence, but decided to try one. Dog Guard installed the fence and took the time to help show all four dogs the perimeter of the system. They were professional and patiently answered all my questions. I wish I would have done it sooner. Now all four dogs stay in the yard and not one has crossed the line."

-- Brenda – Braidwood, IL

You can read these and more reviews of Dog Guard of Illinois on our pages at: Facebook, Google Business Pages, and Home Adviser.