"Showed up quickly and was very courteous and professional. Our old electric fence (by another company) could not be fixed, so he installed a new fence same day. Showed us how to train our puppy to the fence and left specific instructions on how to proceed with training. Also offered to return if we had any problems. Our only negative is that the collar he provided is too thin to support the weight of the receiver. We ended up buying another wider collar and "Jimmy-rigging" it to accommodate the receiver. "
-- Cathy M. – Elgin, IL
"Dog Guard was the best choice we could have made !!! Chris was so informative on the training that went along with the fence and also gave us more training tips that have worked wonders with our 4 month old pitbull puppy. I also want to say their response to our call to install was same day and within a week our fence was installed. Thank you Dog Guard and Chris"
-- Ed B. – Coal City, IL
"Dog Guard was FANTASTIC. I called the more common name brand, but was very underwhelmed with their service and timeliness. Dog Guard on the other hand went above and beyond, giving me an estimate and quick install date. Dog Guard was easy to work with, easy to communicate with and provided top-notch service in a very timely fashion."
-- JD E. – Wheaton, IL
"I called Myles and was very impressed with not only his knowledge of the product, but with the fact that he pulled up a picture of my home and basically designed and priced the system on the phone. Mitch showed up to install and was obviously as knowledgeable about the product and its proper use, but also extremely helpful in teaching us how to train our dog. It was a pleasure to deal with such professionals that know their product, understand their customer needs, and understand pet behavior regarding adapting to the fence. I've used Invisible Fence and others before and have NEVER had such a quality and pleasurable experience as with Dog Guard of Illinois. Superior product. Superior customer service. Superior installation, set up, and training. Why ever consider anyone else??"
-- Rick D. – Antioch, IL
"Mitch showed up on time, was very professional, explained what he was doing, looking for feedback on where we wanted the fence placed and provided his thoughts based upon his experience. The work was done in a timely fashion after which Mitch walked us through the system and how the training is done. I would definitely recommend him to other customers."
-- Darin H. – Gilberts, IL
"We had a fence installed on 4 acres of land with a complicated pattern. Myles took our 6 month old boxer out to show her the flags and instruct me on how to train her, and within 15 minutes she knew that she did not want to go near the flags. This is before she every receive a correction. I followed the instructions and she learned easily where her boundaries were. She did very well with the fence and only got corrected when she would forget about it. We never worried about her going through the fence. Myles did an excellent job in installing the fence and it is a top of the line product."
-- Ginny S. – Mazon, IL
"Chris owner and operator of dog guard is amazing! He makes the whole process Of getting a electric fence easy! My mother-in-law was very uneasy about this idea for our dogs and once she was able to talk to Chris all her worries were put to Rest, He is a kind caring and understanding person and will help with anything you need and takes the time to make sure you fully understand everything that is going on. We are just now in the beginning stages of training and we have had a few questions and he answers them promptly with no hesitation or attitude. You can tell he is truly in it for our furry friends! I Used invisible fence in the past but will use them no longer now that I have found Dog Guard!! Thank you Chris for the excellent experience for me and my family and especially for my furry family!"
-- Anthony D.
"I called Chris for a second opinion. I’m so glad I did. He saved me a few hundred dollars. He was very professional, respectful, honest and upfront. It is very obvious that he loves what he does and also believes in giving the best customer service. I also appreciate that he regularly maintains his equipment because the first person I had come out said that my fence needed to be replaced because the signal was poor due to the cables. Chris assessed the situation with the same type of equipment and the signals were very strong. He fixed a couple of places in the fence and it was done. Thanks Chris!"
-- Nancy W.
"I highly recommend Dog Guard of Illinois. We had our Dog Guard system installed about 8 years ago, but recently needed help troubleshooting a problem. Chris was extremely helpful and continued to work with us until the problem was completely resolved. He was professional and courteous throughout the entire process."
-- Eric R.
"Fast and Friendly Service. I needed repair to my existing underground fence system. I called on Thursday afternoon and it was fixed the next day! On time for the appointment, quick to locate the problem and happy to explain the repair and options. Thanks for the great service."
-- Anthony G. – Willow Springs, IL
"I live in the country alone and am totally blind. When I got my dog he was running everywhere. I was fearful of losing him. Then Dog Guard installed the underground fence. Ben has not left my yard since. He learned the system very quickly and has never tried to get out. I can’t describe the peace of mind I now have, knowing that whenever I let him out, he is right where he should be."
-- Tom – Morris, IL
"We live in the country with four dogs. Trying to keep them out of the road and in the yard was crazy. I was skeptical about an underground fence, but decided to try one. Dog Guard installed the fence and took the time to help show all four dogs the perimeter of the system. They were professional and patiently answered all my questions. I wish I would have done it sooner. Now all four dogs stay in the yard and not one has crossed the line."